At tryAvey, we stand behind the quality of our products and want you to shop with confidence. That’s why we offer a 30-Day Money-Back Guarantee under the terms outlined below.
To be eligible for a refund, all of the following conditions must be met:
Refund requests must be submitted within 30 days of the delivery date.
Requests made after 30 days from delivery are not eligible and will not be approved.
Shipping and handling fees are non-refundable.
Product returns are not required and are not accepted.
Refund eligibility is strictly limited to the 30-day window from the confirmed delivery date.
The following are not eligible for refunds under any circumstances:
Refund requests submitted outside of the 30-day guarantee period.
Subscription renewals or recurring charges processed after the 30-day window.
Orders that have already been processed or fulfilled once the 30-day period has passed.
Requests made outside the stated policy terms.
No exceptions are made beyond the 30-Day Money-Back Guarantee.
If your order includes a subscription, it is the customer's responsibility to manage or cancel the subscription within the 30-day guarantee period. Subscription renewals that occur after this window are not eligible for refunds.
Customers are responsible for managing, modifying, or canceling their subscription prior to renewal, and failure to do so does not constitute grounds for a refund.
tryAvey offers products that may be purchased through a subscription ("Subscription"), which automatically renews unless canceled. If you enroll in a Subscription, you authorize us to charge your selected payment method every 30 days, or according to the delivery frequency you choose ("Billing Period").
By placing your initial Subscription order, you expressly agree to the automatic renewal terms and acknowledge that you have read and accepted this Subscription Policy.
You may cancel your Subscription at any time. To avoid being charged for the next Billing Period, you must cancel your Subscription before the last day of your current Billing Period.
To cancel your Subscription, please contact our Customer Support team at info@tryavey.com.
All cancellations become effective at the end of the current Billing Period.
You are responsible for providing current, complete, and accurate billing information. You agree to promptly update your billing information, including your billing address, payment method, credit card number, and expiration date, whenever necessary.
If your payment method becomes invalid or is canceled, you are responsible for notifying us and updating your information as soon as possible. Billing information may be updated through your customer account (if available) or by contacting our Customer Support team.
By completing a purchase on tryAvey.com, you acknowledge that you have read, understood, and agreed to this Return Policy, including all eligibility requirements, limitations, and Subscription terms described above.
If you have any questions regarding your eligibility for a refund, please contact our Customer Support team within the 30-day guarantee period at info@tryavey.com. We will be happy to assist you.